Hello there!
I'm an experienced senior executive with a passion for creating positive impact through human-centered approaches.
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Organizational Change Expert
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Digital Transformation Leader
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User Experience Professional
Let's connect:
PROFESSIONAL EXPERIENCE
Senior Executive, Head of Talent Acquisition and Employer Brand
Federal Bureau of Investigation
Washington, DC
Responsible for strategic leadership and transformation of the FBI’s talent acquisition function, with a strong emphasis on modernizing the applicant experience, evolving the employer brand and implementing large scale organizational change management. Overhauled the special agent hiring process, refining qualification standards, improving applicant diversity, and reducing time-to-hire through digitalization and enhanced UX approaches.
Senior Executive Service (SES), 120+ Direct Reports, HR Business Consulting Environment
2023 - Present
Senior Manager, HR Analytics and Product Adoption
Federal Bureau of Investigation
Washington, DC
Built and led the FBI’s HR analytics and user experience unit, driving data insights, UX design, and change management strategies to enhance HR technology. Led a multidisciplinary team of data analysts, data scientists, UX designers, UX researchers, business analysts, web developers, data architects, and front-end developers. Leveraged design thinking principles in the 2022 redesign of FBIJobs.gov to improve applicant experience and increase special agent applicant volume and caliber.
40+ Direct Reports, Start-up and Agile Project Management Environment
2021 - 2023
Senior Consultant, HR Technology and People Analytics
Federal Bureau of Investigation
Washington, DC
Advisor to FBI Senior Executives, leveraging expertise in UX, change management, and strategic transformation. Spearheaded the design and launch of ‘HRLink,’ the FBI's first HR information and analytics portal, improving employee access to critical HR resources. Led the development of the modernized HR Reports portal, enabling seamless access to 20+ new enterprise reports and supporting the transition from legacy systems.
Leading through Influence, Agile Project Management Environment
2017 - 2021
Senior Leader, Supply Chain and Operations
Eaton Corporation
Various locations
Leveraged process improvement and change management expertise to enhance efficiency in the aerospace sector. Led a team of 35 in optimizing $68M in inventory, implementing continuous improvement initiatives that increased on-time delivery and reduced work-in-progress. Introduced advanced forecasting tools and analytics to refine inventory control and support stable production plans. Spearheaded a site-wide integrated business planning overhaul, achieving top performance scores. Across all roles, a focus on change management drove sustainable improvements and operational excellence.
35+ Direct Reports, Manufacturing Environment (High Mix-Low Volume, Make-to-Order)
2010 - 2017
EDUCATION
Master's in Business Administration
Indiana University - Kelley School of Business
Bloomington, IN
2014 - 2016
Bachelor of Science in Mechanical Engineering
University of Florida
Gainesville, FL
2005 - 2009
CERTIFICATIONS
Certified Change Practitioner
Prosci
2024
Certified Scrum Master (CSM)
Scrum Alliance
2021
Certified in Production and Inventory Management (CPIM)
American Production and Inventory Control Society (APICS)
2011
EXPERTISE
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Business Process Re-engineering
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Change Management Strategy & Execution
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Cross-Functional Collaboration
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Leadership & Coaching
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Product Adoption
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Project Management
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Storytelling with Data
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Stakeholder Engagement & Communication
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User Experience
METHODOLOGIES
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Design Thinking
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Integrated Business Planning
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Lean Continuous Improvement Principles
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Prosci/ADKAR Change Management Scaled Agile
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Wireframing and Prototyping
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User Research & Testing
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Value Stream Mapping